Customer reviews
4.96 out of 5from 454 verified Etsy reviewsEtsy Star Seller
Seller worked with my dimensions and design, perfectly. It was super fast shipping and creation. Couldn't be more pleased.
She answered my questions , helped with design and i got the product on time and it was amazing quality work !
Seller answered my questions before the sale very quickly and effectively. The letter I ordered was beautiful and arrived quickly and was packed very well. Highly recommend.
These letters were absolutely perfect! I got the raw letters and was able to paint them in the color that I needed. I was able to ask my question with quick responses from the seller. She made sure I got exactly what I wanted and needed.
Quality letters. Just as described. Perfect added touch for our daughter’s wedding! Highly recommended!
These turned out perfectly for the space I needed to fill and they arrived in perfect timing for our open house! Thank you!!!
Quality was superb. Exactly as described. Completely met my expectations.
Beautifully crafted custom cake topper! Seller was super responsive in creating the cake topper I wanted for my parents’ 50th anniversary with the font I wanted. Quick shipping too and the topper arrived in perfect condition. Highly recommend.
The letters were beautiful, exactly as advertised, and they worked with us to use our desired specialty font. Highly recommend!
The sign I ordered was exactly what we discussed and the seller was excellent with communication. It arrived carefully packaged and on time. Highly recommend!
Matched descriptions and measurements provided. We used them to make a guestbook board for our wedding and they turned out amazing!
I was so happy when I I saw the finished product it was beautiful! the letter was made perfectly just as I imagined. I;m putting it on a wreath on my front door
I absolutely loved the quality and workmanship of the letter I received! Thank you will recommend!
Customer service was beyond excellent! They really worked with me and were so kind.
Everything was perfect. I ordered a unique custom design, and it looked great. I shall return!!! Thank you
Helped answer all my questions! Love the letters and it went perfectly for my vision
I recently purchased wood letters for our church’s map wall. I was so impressed by your precision in the cut outs and how nicely each letter was packaged for shipping! Thank you for your excellent product!
We created a beautiful sign thanks to the lettering provided! Best company I have ever dealt with on Etsy!
Beautiful and came out perfect! Shipping was fast. They were able to help me with a custom font- 10/10 recommend.
BEAUTIFUL WORKMANSHIP!!! Now I just have to figure out how to hang it:)!
The best customer service. Worked out every detail, shipped fast, and they look amazing.
Great quality and the personalization came out perfectly! Shipping was super fast too.
very good quality, very quick and they reached out quickly to make sure my order was correct. I appreciate them checking when it looked like a duplicate.
This seller is the best I’ve ever worked with! Professional, accommodating, reliable, skilled—I cannot praise her enough! It’s a pleasure to recommend this company—I will definitely purchase from her again!
Great product, fast shipping and amazing customer service! Will be ordering again!
Great Seller, have purchased several items from them for church backdrops.
This product was even better than I expected, I had asked for a custom font for my letters and everything was made perfectly. I would highly recommend this seller and will be ordering more items in the future!
The item was beautiful and the engraving was beautiful on the front cover! Would 1000% purchase from this shop again! The owner is kind and responsive to any of my questions and did a wonderful job!
Brinly is amazing! I didn’t see the font I was looking for and in less than a day, I had a reply with the perfect font. It arrived when she said it would and the quality is like 100x better than I expected. I HIGHLY recommend her!
Cannot recommend this seller more, she’s the best and the items are the perfect quality and exactly what is described
Exactly what I was hoping for! Used them for a wedding sign and loved it!!
The best of the best!!! Brinley is super quick to respond and got my letters to me super fast!
Absolutely perfect for my cake!! I Love it…. The customer service is amazing, Thank you again!!
Turned out fantastic!! Really loved the quality and size. It was just as desired.
I ordered different sizes of letters for words to be used on a wedding sign. The letters look exactly like I expected them to look. Perfect items!
Received quickly and a high quality product! I love it and recommend this!!
I am really pleased with my purchase. It is beautiful. Unique, sophisticated look. So glad I purchased it!
The letters were perfect for my project. Just as ordered, high quality!
It turned out absolutely perfect. It goes perfectly with my fireplace. I love it. Thank you so much. ♥️
Exactly what I ask for. Shop owner communicated so well! I was very pleased with how it turned out.
Exactly what I asked for and great communication. Would purchase from them again.
As pictured. Quality work. Seller customer service was great. Responsive to questions, offered suggestions and was pleasant to work with. Item arrived quickly. Highly recommend.
What a great experience. Seller took the time to learn what we wanted months ago and when we finally ordered, recently, they remembered from previous conversations and created exactly what we wanted. The lettering looks fantastic. The process was easy and the fragile product came very well packaged. Thank you so much!
could not recommend this company enough... they were awesome from start to finish. I reached out needed a large custom piece cut; she definitely delivered exactly what I was asking for and quickly altered the design if needed.
Exactly what I needed. The seller reached out because I had ordered the same letters recently and ordered a different size. She made sure what I wanted. Great customer service!!
These letters were exactly what I wanted, and they arrived in a fairly short time. I would highly recommend this company!
Excellent item and quality, great communication with the shop owner. Exactly what I needed, I’ll post when I use the item. Thanks so much! A++++ shop
These are PERFECT and absolutely what I needed. They are going to look great on my project. Thank you!!!
Great customer service, fast response and the most helpful with figuring out what sizes I needed to order! Friendly, great quality and very accommodating to fast shipping!!! Highly recommended!!!!
I needed this item quickly for a birthday party. The seller was fantastic and got it to me on time! Great quality and exactly as described!
Response time was incredible and with the guidance provided, my grand daughter's "she shed" sign turned out awesome🥰
The monogram was the centerpiece of the wedding shower. Thanks for everything. It looked just like you said it would!
Great website. Easy to follow and place my order. High-quality product.
We requested a custom sign for our church. Such a pleasure to work with, fast responses and great finished product.
Name is exactly how I pictured! Fast shipping with excellent customer service
Customer service was AMAZING. The product was a gift for my daughter and son-in-law, they LOVED IT. Thank you for making the gift a SPECIAL experience .
I loved that this custom-made item will go perfectly in our new home! Great Customer Service too!
Awesome product and great customer service. Product arrived earlier than agreed upon which worked out perfectly.
Excellent customer service. She worked with me to figure out exactly what I needed. The letters will look great on the wall.
I am so impressed with my wooden letters! Customer service was top notch!!! I will definitely order again!
Amazing customer service. Needed promptly and they helped expedite shipping. The letters looked great!! Exceeded my expectations. Thank you so much.
Perfect for the DIY project I’m doing and the communication from the owner was great in helping me order exactly what I needed!
Brinly was awesome to deal with. She was a great help, and the quality was perfect.
It looks absolutely perfect!! The size was just right and the quality is great. I’m very happy with it and will definitely put this shop in my favorites for future needs. I absolutely recommend it.
Very happy I found Brinly! She was very helpful with making sure the letters were the right fit and they’re perfect 🤩
The seller was incredibly accommodating and responsive. The letters arrived in great condition and worked well for the purpose I needed them.
Exactly as expected! These letters are beautiful, and were shipped with great care.
The signage came out great! The quality was beautiful. I would highly recommend this shop :)
I have been looking all over for a large lowercase"g". I finally came across this seller and had many, many options. We selected the perfect size and had it unfinished. My husband stained it to match our home and it is Perfection.
These were perfect for their intended purpose. Sellers had great communication!
I want to mention that the order was perfect and it was the best customer service experience I’ve had in many many years!! Glad to see some people still care about their customers!!
Best customer service I’ve experienced! I messaged Brinley with so many questions for a custom cut wooden sign for my wedding! Going to be perfect!!
Such great communication! I needed an item rushed and it arrived exactly when they said it would. Beautiful work!
Brinly’s customer service was top notch. She responded promptly to my messages and shipped my order quickly. The cake topper was beautiful as well.
Brinly was amazing and her customer service was exceptional. I initially ordered from her and it came out not as expected. So, what did she do? She sent another one free of charge because she knew it was for my wedding day and went above and beyond to ensure I was satisfied with my purchase. WOULD HIGHLY RECOMMEND. Thank you so much, Brinly.
I am so pleased with the order for wood script lettering. I had questions about finding the right font and the seller was great in helping find the best solution. Great customer service, product and fast delivery.
I've been a bake/decorator for over 40 years and I must say I am extremely happy with my experience with this company. Excellent product, shipping, communication and customer service. I recommend this company and Ms. Brinly, highly!
It’s perfect for the event I have planned. The way it came out is perfect
Excellent customer service!!!! All of my questions were answered and this shop worked with me back and forth showing me samples of different fonts etc until we got the design exactly how I wanted! Highly recommend!
Brinly has excellent customer service as she was very responsive! The cake topper was just the right touch for my sister’s custom bridal shower cake.
These were perfect for my project! The customer service was also so amazing. She went above and beyond to be sure to have a satisfied customer. I am beyond impressed with this little shop. Thank you again!
Exactly what I was needing, it’s perfect! Wonderful communication, will definitely use this Etsy seller again! Thank you so much!
Fabulous customer service. Seller was very responsive and helped me pick the size I needed for a project.
The customer service was amazing! We reached out with multiple questions and the owner responded very quickly and helped us with everything we needed! The sign turned out super cute!
Was just as advertised! Good quality. Good communication. Would order again
Brings made sure to triple check with me on my very custom order before making it. Great communication and customer service!
